cookie policy

ignis Ltd a company incorporated in England and Wales whose registered office is at Sampuran House, 3a Chislehurst Road Orpington, Kent BR6 0DF (registered number 2299069) (“we/us/our”). We use cookies and this document explains their use.

Our website uses cookies to distinguish users. This helps us to provide you with a good experience when accessing our websites, and also allows us to improve our websites.

We use cookies to analyse how visitors use our websites and to help us provide a better experience for visitors.

General Information about cookies

Cookies can most easily be explained as leaving a small trail in your browser confirming where you have been on the internet or navigation from certain emails that you open.

A cookie is a small file typically consisting of a string of letters and numbers that is sent by a web server to a web browser (e.g. Internet Explorer), and stored by the browser. This small file is then sent back to the server each time the browser requests a page from the server.

Cookies can be used by web servers to distinguish and track users as they navigate different pages on a website and to improve the experience for returning users.

Cookies can be either session cookies or persistent cookies. A session cookie will expire at the end of the user session, effectively when the web browser is closed. A persistent cookie will be stored by the browser and will remain valid until a set expiry date (unless deleted by the user before the expiry date).

How we use cookies

We may use cookies for the following purposes:

  • To recognise your device when you visit our websites;
  • To improve our websites’ usability;
  • To analyse the use of our websites;
  • To improve the security of our websites; and
  • For the general administration of our websites.

We cannot identify you personally from this information.

Cookies on our website

We use both session cookies and persistent cookies on this website. Session cookies are those that delete themselves when you leave the ignis website. Persistent cookies are those that remain on your device for much longer or until you manually delete them (how long they remain on your device will depend on the duration, or ‘lifetime’, of the specific cookie and on your browser settings).

Analytics Cookies

Analytics are persistent cookies that allow us to recognise, count the number of visitors, and provide anonymous data about how our visitors use our websites.

Using analytics cookies helps us improve the way our websites work and navigate, ensuring that users are able to find what they are looking for without difficulty. No personally identifiable data is collected about you.

We use the following analytics cookies:


These cookies enable the following functionality:

  • Determine which domain to measure
  • Distinguish unique users
  • Remember the number and time of previous visits
  • Remember traffic source information
  • Determine the start and end of a session
  • Remember the value of visitor-level custom variables

Managing and Blocking cookies

Most internet browsers are initially set up to accept cookies automatically. You can change the settings to block cookies, or to alert you when cookies are being sent to your device. You can block some or all cookies by activating the setting on your browser.

If you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our websites. This may impair your ability to fully utilise our websites.

Contact us

If you have any questions about our cookies or this cookies policy please contact us by email to